Kay Jewelers

Opinions

• McKenzie Ruettgers

  Mar, 19 2018
  ★ ☆ ☆ ☆ ☆
  Beverly from the Salem Center Store did NOT know what she was doing. I went in to buy a ring and she ended up sending the showroom ring in to get resized for my fiance. The process took almost two months and during that time no one seemed to know what was going on. The Salem Center Kay's has uneducated employees and is highly unorganized. I will not ever recommend anyone there, the opposite actually. My experience was so terrible and I barely got the ring in time. When I asked the manager why it took so long she gave me a crap answer of "well we didn't actually send the ring on this date so the promise date was incorrect". The promise date was January 27th and I just now picked it up March 9th.

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