Heritage Grove Federal Credit Union

Opinions

• Jerry Hawley

  Oct, 24 2018
  ★ ★ ☆ ☆ ☆
  Uncharacteristically, I was given widely different answer to the same question by different staff. I reported a lost or stolen debit card and was told by one staff it would take two weeks to get a new card and if I didn't like that, there are two other credit unions in West Salem where I could take my money. After being a loyal customer for over 30-years, now I have to go through the lengthy process of moving my automatic-pay bills to a different bank. Is Heritage Grove losing sight of why they were so highly respected for many years?

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